Field Service Automation Demos
Enterprise-wide voice solutions are increasingly being applied to help speed transactions in many functional areas. One of the areas receiving the most attention is in field force automation. Field force automation, whether in Utilities, Telcos, or Broadband segments, allows companies to assign work orders not based on a daily, but rather real-time priority basis. Applications give mobile field services technicians the ability to open and close work tickets, receive directions, order parts, and even report power line conditions real-time – all with the power of their voice.