Intervoice Banking - Training Package

Intervoice Banking is a comprehensive software solution that allows you to automate customer interactions using today's most ubiquitous contact device - the telephone. Intervoice Banking provides your customers self-service access to their account, branch and other financial information using their choice of speech or touchtone from any telephone handset or mobile device.

Training courses within this package include:

  • Media Server 3.x Administration with Control Center | This course is intended for personnel who monitor and manage Intervoice systems using an Intervoice Media Server 3.x platform. Application programmers, resellers and project leaders will also benefit from the course.
  • Intervoice Banking Application Administration | This course is intended for personnel who monitor and manage the Intervoice Banking Application. Application programmers, resellers and project leaders will also benefit from the course.