Do you want to deliver personalized subscriber self-service and reduce costs at the same time?

You can, by consolidating legacy IVR systems on a single solution from the global leader in self-service automation-Intervoice.

Many legacy IVR systems are expensive to maintain and increasingly obsolete, either facing manufacturer "end-of-life" or not capable of providing the rich, personal experience that until now was best delivered by a costly live agent. To retain and grow subscribers, operators must ensure their self-service solution is poised for future growth.

Intervoice is uniquely positioned to help. We are experts in the user experience, having delivered over 5,000 DTMF and Speech self-service solutions in 75 countries. And we deliver "carrier grade," powering hundreds of millions of subscriber interactions daily for some of the world's largest service providers. For one-to-one service for millions of subscribers, Intervoice is the right choice.

Our Network IVR solution, built on our award-winning Media Exchange platform, offers the following benefits:

  • Revenue Generation: quickly turn up profitable new services like voice portal, real-time offer management, video and messaging applications
  • Reduced CAPEX/OPEX: one solution to manage with powerful analytical capabilities to accurately assess service levels
  • Subscriber Loyalty: provision multiple services in a single session to increase subscriber usage and loyalty
  • Simplicity: single-number access to a variety of applications. And Intervoice Network IVR can be deployed as a front-end to existing legacy systems, accelerating and easing IVR consolidation
  • Scalability: easily add capacity for tens of thousands to tens of millions of subscribers
  • Future-proof: open architecture with proven SIP and IMS installations along with 3G multimedia services

In addition to a world class IVR platform, we offer a full suite of consulting, application design and support services.

For more information you can visit our website at www.intervoice.com or have an Intervoice representative contact you

For more information

Call 888-665-5777 (US & Canada)
or +44 (0) 161 495 1000 (International)
or have an Intervoice representative contact you