Missed Call Alert

Missed Call Alert (MCA) provides the means for service providers to send their non-voicemail subscribers an SMS notification of missed calls, complete with calling number and time of call, thereby stimulating call return revenues and associated network traffic.

Target Markets
Missed Call Alert is a highly scaleable and flexible solution, suited to all mobile markets from the small emerging operator, to the large and established.

It can be provided as a key component of a total call completion offering; or as a standalone application in markets where voicemail is not desirable or appropriate; or to compliment an existing voicemail service.

Market Opportunity
Missed Call Alert is the one call completion application which is suitable for any mobile user; hence it is truly universal.

Many regions of the world choose not to use voice mail for personal, cultural or financial reasons (e.g. Pre-pay users) and as a result, no network operators enjoy 100% voicemail penetration. The solution is Missed Call Alert, an extremely valuable tool in supplementing voicemail to provide the highest possible levels of call completion. In addition, some operators use missed call notifications to stimulate voicemail adoption and/or generate incremental advertising revenues.

The flexibility and power of the Intervoice Missed Call Alert solution, is extremely well positioned to satisfy these market needs.

Key Features

  • Notification of multiple missed calls including time, date, calling number
  • Voicemail "slamdown" feed activation interface (XML)
  • Class of service-based features
  • SMPP and UCP/EMI interface to external SMSC
  • Unicode Language Support
  • Support for on-board or in-network Announcements
  • Support for CLIP/CLIR restriction
  • High Availability Option

Benefits

  • Scalable from a single server solution supporting 90,000 BHCA to 2 Million BHCA on a larger single node.
  • Can be sold as a Multi-application solution (combined with SMSC and Intervoice Messaging solutions), thereby reducing costs and space requirements.
  • Proven track record of successful delivery in challenging territories.