EchoStar Communications

"The Intervoice speech initiative is dramatically impacting our company. We expect to save $18 million dollars per year as a result of speech automation, and a huge decrease in calls routed to call center agents," says Strickland. "Our call centers will be handling approximately 11 million fewer calls per year–about 900,000 per month." - Chief information officer, EchoStar Communications»

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New! 2008 Gartner Report
Intervoice Positioned in the Leaders Quadrant of Magic Quadrant for IVR and Enterprise Voice Portals, 2008.
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Convergys and Intervoice Announce Early Termination of Hart-Scott-Rodino Waiting Period
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