RealCare Support
Optimize your Intervoice solution to deliver the most
benefit to your organization
Our competitive support solutions have been created for customers who need quality
services, outstanding responsiveness to technical questions, as well as proactive
and preventative services that ultimately prevent system and service downtime.
The Intervoice service portfolio offers a wide selection of support levels that are unparalleled in the industry, offering a comprehensive response for the full suite of Intervoice voice automation products and network solutions. We offer simple and flexible options to help meet performance objectives specific to your business requirements.
Maintenance Solutions - RealCare Services
Whether your business includes a single application call processing solution
or global communication network with multiple service offerings, our scalable
system can provide the solution that works best for you.
With RealCare our enterprise customers gain access to more than two decades of telephony expertise, supporting over 800,000 ports conducting millions of mission critical calls a day. RealCare is the premier choice for customers looking for a full service solution at an affordable price. Offering three different levels of support each focused on rapid resolution and proactive and preventative maintenance. Features include LIVE 24x7 telephone support, remote and onsite support services, advanced parts replacement, minor software updates, software upgrades, and access to our technical support knowledge base.
As an Intervoice customer, RealCare services allow you to optimize the business value of your systems and protect the future value of your investment. In addition, to providing immediate benefits including superior system performance and reliability; the effect of using RealCare services can actually extend the life of your Intervoice solution.
